On-site IT Support

What is on-site IT Support?

Onsite IT support, also known as on-premises IT support, refers to technical support services that are provided to an organisation's end-users at their physical location or site. This can include support for hardware, software, and network-related issues, as well as installation, configuration, and maintenance of technology resources.

How does it work?

All of our complete managed IT clients can book a Cloud 9 IT IT support staff member to visit their physical office location and perform IT support tasks, such as:

Windows are Mac related software issues
Installation of new hardware
Diagnosing internet connection issues
Fixing printing related issues

Have any questions?

Our team of friendly IT professionals can answer your questions today.


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