On-Boarding Process

Smooth Transition

New client on-boarding Process

When you engage Cloud 9 IT monthly managed IT services we have to document your IT infrastructure and network within our systems to be able to support your business, this involves communicating with your previous IT provider to transition the services and passwords they hold for your business.

Here are a list the items we complete during the transition phase from your previous IT provider

Liaise with previous IT provider

Managing the IT support handover transition

Document all passwords

All passwords are stored our encrypted password systems

Document Hardware

This includes all PC, Macs, network devices and servers

Software License Management

We document all your third party software licenses

Ticket System Setup

We add your staff into our ticketing system

Go Live Meeting

Meeting to explain how your staff access support

Book a free consultation

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