When you engage Cloud 9 IT monthly managed IT services we have to document your IT infrastructure and network within our systems to be able to support your business, this involves communicating with your previous IT provider to transition the services and passwords they hold for your business.
Here are a list the items we complete during the transition phase from your previous IT provider
Managing the IT support handover transition
All passwords are stored our encrypted password systems
This includes all PC, Macs, network devices and servers
We document all your third party software licenses
We add your staff into our ticketing system
Meeting to explain how your staff access support
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